Qureshi, Sajda Shaheen
(1995)
Organisations and networks: theoretical considerations and a case study of networking across organisations.
PhD thesis, London School of Economics and Political Science.
Abstract
This dissertation considers the rise of new and emergent organisational forms characterised as networks. The work presents an analysis of the underlying themes that motivate such developments by drawing upon modern models of organisation together with contemporary perspectives on information systems. A network is seen as interlinked work processes supported by communication technologies; work processes which, in particular, can transcend space and time and enable team based approaches. The characteristics that might distinguish the network are set out in terms of technology, the nature of the work process, and approaches to traditional organisational functions. Associations of individuals, institutions and groups of people and institutions; and societal considerations affecting inter-governmental and regional developments are also considered. An analysis of these characteristics is presented within a layered model and further developed by the use of tools and techniques drawn from social network analysis. A detailed case study is presented using this theoretical approach. The case examined is the Commonwealth Network of Information Technology for Development (COMNET-IT). This is an initiative of the Commonwealth aimed at bringing together expertise and organisations from around the world to coordinate their efforts in utilising information technology in pursuit of development goals. The focus of COMNET-IT's activities is on adding value to the work of a group of geographically dispersed experts through the utilisation of electronic networks. The study provides a detailed theoretical analysis of the network phenomenon. Using structuration theory and social network analysis, this research provides insights into processes of network formation and evolution, network structure and the behaviour of network participants. The processes of appropriation of technology are observed and analyzed, and this work is supported by detailed empirical research investigating electronic group meetings.
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